Key Questions to Ask When Ordering From a Custom Oil and Gas Proppant Exporter

09 Aug.,2024

 

## Key Questions to Ask When Ordering From a Custom Oil and Gas Proppant Exporter.

Selecting the right custom oil and gas proppant exporter is critical in ensuring the success of your operations. Proppants play a significant role in maintaining the integrity and productivity of your hydraulic fracturing wells. To ensure you choose the best supplier, here is a step-by-step guide with key questions to ask:

### Step 1: Assess Product Quality.

1. **What types of proppants do you offer?**.

- Different projects may require different types of proppants, such as ceramic, sand, or resin-coated proppants. Ensure the supplier offers the specific type you need.

2. **What are the specifications of your proppants?**.

- Ask for the detailed specifications including size, strength, and conductivity. This information is crucial to match the proppants to your project’s requirements.

3. **Do you provide quality certification and testing reports?**.

- Confirm whether the proppants have been tested for quality and request relevant certification to ensure compliance with industry standards.

### Step 2: Evaluate Supplier Reliability.

1. **Can you provide references or case studies?**.

- References or case studies from previous clients can give you an idea of the supplier’s reliability and performance in the field.

2. **How long have you been in the business?**.

- Experience often correlates with a higher level of proficiency and reliability.

3. **What is your production capacity?**.

- Ensure the supplier can meet your volume requirements consistently without compromising on quality.

### Step 3: Logistics and Delivery.

1. **What are your lead times for delivery?**.

- Understanding lead times helps you plan your operations without any delays.

2. **What logistics solutions do you offer?**.

- Inquire about how the supplier handles shipping, especially if your project site is in a remote location.

3. **Are there additional costs for shipping and handling?**.

- Confirm if the quoted price includes all costs or if there will be additional fees for transportation and handling.

### Step 4: Pricing and Payment Terms.

1. **What is the price per ton/unit?**.

- Compare prices from multiple suppliers to ensure you are getting a competitive rate.

2. **Do you offer bulk discounts?**.

- In larger orders, you might be eligible for a discount which can significantly reduce costs.

3. **What are your payment terms?**.

- Clarify payment schedules and methods to avoid any future misunderstandings.

### Step 5: After-Sales Support.

1. **Do you offer any warranties or guarantees on your proppants?**.

- A warranty can provide peace of mind regarding the quality and durability of the product.

2. **What kind of customer support do you offer post-delivery?**.

- Check whether the supplier provides technical support or assistance in case of any issues with the proppants.

3. **How do you handle disputes or issues with the product?**.

- Knowing the dispute resolution process helps you understand how the supplier manages problems and ensures customer satisfaction.

### Final Step: Make an Informed Decision.

1. **Have you gathered all necessary information?**.

- Compile all the details from various suppliers and compare them based on the above criteria.

2. **Which supplier offers the best value for your needs?**.

- Choose the exporter that not only meets your technical specifications but also provides reliability, reasonable pricing, and strong support.

By asking these key questions, you can make an informed decision when ordering from a custom oil and gas proppant exporter, ensuring that your operations run smoothly and efficiently.

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